A transaction can reflect as ‘Un-Paid’, ‘Paid’ or ‘Cancelled’. Un-Paid status usually means that the beneficiary has not yet collected the payout amount. When the beneficiary collects the payout amount, the status will reflect as ‘Paid.
If the status is showing ‘Cancelled’, it could be because a customer has cancelled the transaction. It could also show ‘Cancelled’ if our compliance system finds either the sender or the receiver’s name in a black list, or if the system detects any discrepancies in the transaction. In such cases, the transaction is automatically ‘Blocked’.
